Getting started
Get your first experience ready to book.
Here's what to prepare and the order to do it in. Six steps are required before guests can book. The rest are optional and can wait.
Free is $0/month. No credit card required.
What to prepare
Have these nearby.
You can create your account and explore before everything is final. These details keep setup moving.
- Your location's address and hours
- A name, short description, and photo for your experience
- Ticket types, prices, and how many guests each session holds
- Your refund and cancellation policy, or use a standard template
- Business and payout details for Stripe
Required
Six steps before guests can book.
Do these in order. After you sign in, Onboarding in your dashboard tracks the same steps.
Create your Free account
Free is $0/month and includes 1 location, 1 active experience, unlimited sessions and bookings, and 1 owner seat. Upgrade to Mythic Operations when you need more.
Compare plans →Add a location
Add the address where guests arrive. Each experience belongs to one location.
Create an experience with at least one ticket type
Add a name, description, and default capacity, then at least one ticket type with a price. For free admission, set a $0 price. The $0.99 per-ticket fee still applies and, by default, comes from your Booking Balance.
Set your refund policy and accept the agreements
Choose a standard refund and cancellation template or write your own. Guests see it at checkout. You also acknowledge tax responsibility and refund and chargeback responsibility. You need this before you connect Stripe.
Connect Stripe
Stripe Connect is required to publish and take bookings on Free and Mythic Operations, including $0 listings. Ticket payments go to your Stripe account.
Schedule and publish a session
Drag your experience onto the calendar to create a session. Sessions stay in draft until you publish. Once published, guests can book.
Optional
Add these when they help.
None of these block publishing. Do them now or later.
Add a waiver
Attach a waiver to an experience when guests should sign one.
Invite a teammate
Mythic OperationsMythic Operations includes the owner plus 3 team seats. Free has 1 owner seat, so you run check-in yourself.
Add booking widgets to your website
Four Essential widgets are included on Free and Mythic Operations. Mythic Operations adds the Complete Suite.
See widgets →Apply your brand
Mythic OperationsMythic Operations includes a full saved brand theme for your guest-facing pages and widgets. Free widgets don't use your saved brand colors.
Get help
Help when you need it.
Search the FAQ and guides, or ask Experience Support.
Support
FAQ, guides, and Experience Support in one place.
Visit Support →FAQ
Quick answers about fees, payouts, tickets, and plans.
Read the FAQ →Guides
Short how-to articles for you and your guests.
Browse guides →Experience Support
Chat for answers about bookings, tickets, Stripe, and your dashboard. Choose Talk to a person when you need a human.
Open Experience Support →
Start selling free.
Create your Free account and work through the steps at your own pace.
